We’re AnswerPro, a 24-hour telephone answering service company staffed by smart, friendly, real people who happily answer your clients’ and customers’ needs, day and night. Our multi-lingual call center experts navigate calls with speed and professionalism, ensuring your clients receive the excellent service and care they deserve. Whether you’re a large medical facility, a small, family-owned business or a business sized somewhere in between, we’ve got you—and your phones—covered.
Why partner with our pros?
- Strive to answer calls immediately
- One call at a time per agent, which means your caller won’t be continually put on hold
- Dedicated account manager—make only one call to make any changes to your account
- 100 percent States-based, multi-lingual operators available 24/7/365
- HIPAA, PCI Compliant—all calls are recorded
- Proud member of ATSI (Association of TeleServices International)
- Recipient of ATSI’s call center “Award of Excellence” for 25+ years
- Web-based on-call schedules available for real-time updates
- Order/web processing
- Appointment scheduling/reminders
We talk the talk and walk the walk.
Since our inception, we’ve utilized best-in-class call center technology to provide custom applications and call center solutions to support our clients’ customer relationship strategies, specializing in the following industries:
- Home services
- HR call lines
- Order entry/sales
- Government services