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Answering Service Solutions

If you are looking to grow your business and your profit, AnswerPro is your telephone answering service solution. Our professionally certified call agents will make sure your calls are answered anytime you’re not available. Improving operational efficiency while reducing your labor costs ensures a healthier bottom line.

We Provide Answering Service and Call Center Solutions to Meet the Needs of Your Business

Our experienced team is ready to take your phone calls regardless of your inbound call volume. At AnswerPro we understand that when you miss a call, you’re potentially missing out on capturing new business and this is why we are available 24 hours — so you don’t have to be.

Let’s Discuss Your Answering Service Needs

Now is the right time to think about growing your business. Contact us today to get your answering service quote and a tailored approach for your unique business needs so you never miss a call.

Our Answering Solutions

24 Hour Live Answering Service Appointment Scheduling Appointment Reminders Call Routing Employee Reporting Event Registration First Responder Medical Messaging Lead Capture Message Taking Nurse Triage Pre-Screening Announcement Order Entry / Sales Overflow Support

24 Hour Live Answering Service

If you are looking for a 24 hour live answering service, then AnswerPro is the partner you need. Our professionally certified call agents are here to answer your inbound calls any time of the day or night. We’ll take your calls, accurately gather message details and deliver them to the right person or department — every time.

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Appointment Scheduling

Many medical professionals and business offices need assistance with scheduling appointments. Here at AnswerPro, we’ll accurately manage all of your scheduling, cancellations, confirmations and rescheduling — 24/7/365.

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Appointment Reminders

Our appointment reminder service enables you to keep your schedule in order will minimizing no-shows that negatively impact your productivity.

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Call Routing

AnswerPro gives you the perfect balance between operational efficiency and unparalleled customer service. Answer your calls when you want to with our customizable call routing solutions. You now have a platform that supports both live answering and messaging services — all within your control.

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Employee Reporting

Let us be an extension of your HR department and assist you with streamlining your employee reporting and absentee management process. Minimize employee disputes and reduce production line interruptions so you can increase productivity and ensure employee reporting compliance.

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Event Registration

Our event registration services can assist you with creating a seamless attendee experience covering all major focus points, from ticket sales to event feedback.

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First Responder Medical Messaging

AnswerPro gives medical professionals reliable first-responder messaging solutions that ensure rapid response and communication at the time when someone is in need. We enable you to provide uninterrupted patient care.

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Lead Capture

We assist marketers, sales representatives, and event managers make the most of their phone calls with services that engage, nurture, and convert leads to customers. Our call agents will ensure that your caller’s information is gathered professionally and accurately and make it easy for your sales team to follow up.

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Message Taking

Trust in our professional message taking services any time you’re not available. Our live operators will ensure message accuracy and timely conveyance through any of our custom message delivery methods.

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Nurse Triage

Utilizing registered nurses that are licensed in all 50 states, allows us to deliver triage support to your practice and physician staff while connecting to your electronic health records. A solution like this can assist you with premium patient service and customer care.

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Pre-Screening Announcement

Minimize your non-emergency calls with our pre-screening announcement service and never miss a call again. We’ll customize your announcements based on call type and redirect callers to a non-emergency option.

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Order Entry / Sales

Let us help you streamline your customer orders within your own order management or CRM system. Our sales order entry service gives you the best mix of flexibility and performance while capturing sales inquiries.

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Overflow Support

We help businesses that are understaffed by providing overflow support. If your call volume spikes and your in-house team can’t answer fast enough, our call overflow support services will assist you with reducing call hold times and improving service delivery.

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Specialty Answering Service Solutions

Medical Answering Service Solutions Veterinarian Answering Service Solutions Contractor Answering Service Solutions Financial Services Answering Service Solutions Small Business Answering Service Solutions Legal Answering Service Solutions Real Estate Answering Service Solutions

Medical Answering Service Solutions

Our medical answering service solutions ensure compliance with HIPAA and PHI standards and regulations. As a key business partner and extension of your medical practice, we are here to assist you with answering your calls and providing secure messaging services.

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Veterinarian Answering Service Solutions

Building trust with pet owners is vitally important and our answering services for veterinarians enables you to do just that. From appointment scheduling to answering emergency calls, our call agents can support your veterinarian practice any time of day or night.

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Contractor Answering Service Solutions

When a contractor’s phone rings, it typically means new business. Our contractor answering service solutions assists you with capturing every call, gathering service requests and even schedules your estimates.

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Financial Services Answering Service Solutions

Keep your business and your clients on the right path to success. Whether you need after-hours or virtual receptionist services, our financial services answering solutions give you accurate and responsive support at all times.

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Small Business Answering Service Solutions

If you are juggling multiple roles in your small business and need a helping hand, our small business answering services can adapt to your needs and leave a great first impression for every new customer who’s looking for your product or service.

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Real Estate Answering Service Solutions

Stay connected with your clients with our real estate telephone answering service. We help realtors capture new leads and take advantage of every opportunity. All of our real estate answering solutions are customizable and tailored to your needs.

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Testimony 1

After making the switch to AnswerPro, I immediately saw a difference in the way our calls have been received. This company is without a doubt the most professional telephone answering service I have ever used. Polite, efficient and courteous, I even got a couple of customers mentioning the quality of their approach!

Testimony 2

Getting a “wow” from a customer is never easy. As a realtor, I know how important calls are and would 100% recommend the team at AnswerPro for handling them with ease.

Testimony 3

The perfect balance of the right personal touch and a quality answering service for small businesses. I am very happy with these guys, especially their friendliness, courteousness and professionalism.

Call Today!

Interested in learning more about our award-winning answering services?

Call today — or, just fill out the form below and see how AnswerPro can help you grow your business.

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HIPAA Compliance AnswerPro is fully compliant with the HIPAA Standards for Privacy, Electronic Transactions and Security (including the HITECH Act and the Omnibus Rule of 2013). AnswerPro has implemented policies, processes and procedures designed to ensure compliance with Federal and State information security laws, regulations and rules and monitors ongoing compliance efforts and maintains various reporting mechanisms that are required by law of requested by its customers. AnswerPro recognizes that it is a key business partner with its customers and will continue to provide all of its various programs and services in accordance with the relevant requirement of all state and federal laws and regulations including as applicable HIPAA.

Live Virtual Receptionist

More than just an outside answering service, AnswerPro is a team that is ready to help you grow your business by taking your communication to the next level.

913.384.1212